Warranty Policy from Alla Lighting Inc.

Limited LED Products: 2-Year Replacement Limited Warranty 

==> For Alla Lighting limited items have 2 years warranty such as L-NF version LED headlight bulbs, and X3 typs LED headlight bulbs

==> For Alla Lighting most items of the auto led lighting bulbs, they have fully 1 year warranty since the purchasing Date.

Warranty Instructions

1. TEST PRODUCT TO VERIFY IT IS DEFECTIVE PROCEDURES TO DETERMINE IF A PRODUCT IS DEFECTIVE FLIP THE BULB AROUND: Some LED bulbs are polarity sensitive. If a bulb doesn't work the first time you plug it in, please flip the bulb or the bulb's connector 180 degrees in the socket. If it still doesn't work move to the next step. 

 TEST OUTSIDE OF the VEHICLE: It is sometimes helpful to test the product outside of the vehicle. Wires from a standard 12V battery or connecting the vehicle's battery can be attached to most products to verify operation.SWAP COMPONENTS SIDE TO SIDE: If the product is part of a pair and one side is still functioning, switch the suspected defective product to the fully operational side to see whether it can work or not.  


 2. Contact the customer service department for warranty Replacement, Please click here to contact us and at the Message part, please describe the item's issues, and order number for further assistance.  

WARRANTY POLICIES

  • Every new LED lights bulbs comes with our industry's best warranty and loyalty program . Once your purchase is completed, we provide each original retail purchaser a warranty against defects in materials and workmanship, being stated as the following:

  • Alla Lighting warrants that its LED Conversion Kits will be free from defects in material and workmanship for ONE year from the date of purchase by the Original Purchaser. This warranty does not apply to any products that have been subjected to misuse, mishandling, misapplication, neglect (including but not limited to improper maintenance), improper installation, act of nature, motor vehicle accidents or alterations.
  • - A returned item or order after 90-days from original purchase date. No refund or store credit will be given to an order returned after 90-days from original purchase date. Return will not be accepted. A Manufacture warranty claim will be offered for replacement if needed.

This warranty does not cover:

- Improper assembly. 

- Improper follow-up maintenance. 

- Installation of components, parts, or accessories not compatible with the LED bulbs as sold. 

- Damage or failure due to accident, misuse, abuse, or neglect. 

- Labor charges for part replacement or changeover.